US 8880120 Device and method for providing enhanced telephony

US 8880120 Device and method for providing enhanced telephony ABSTRACT – Embodiments of the invention provide a communication system including a processor and a memory coupled to the processor. The memory includes instructions executable by processor to communicate with a database comprising a plurality of visual integrated voice response (IVR) menus associated with a plurality of destinations. Further, the instructions executable by the processor for receiving a dialed phone number of a destination. Furthermore, the instructions executable by the processor for comparing the dialed phone number with phone numbers stored in the database. Additionally, the instructions executable by the processor for transferring to be displayed a form based on the comparison. Herein, the form comprises one or more data request fields corresponding to a visual IVR menu associated with the dialed destination. FIELD OF THE INVENTION The invention relates to Interactive Voice Response (IVR) system and more specifically the invention…

US 8879703 Providing tailored services when call is on-hold

US 8879703 System method and device for providing tailored services when call is on-hold ABSTRACT – Embodiments of the present invention enable a telephone calling device to monitor information exchanged between the device and a destination after establishing a telephone call with the destination. The device may also be configured to create and store a profile of the user having stored therein data corresponding to personal information of the user and interaction of the user with various destinations. Further, the device may be configured to detect if the telephone call is on-hold or not by monitoring occurrence of a designated tone, background music, or pre-set amount of no-conversation between the user and the connected destination. Furthermore, based on the profile of the user, the device may display various services tailored specifically for the user when the call is on-hold. FIELD OF THE INVENTION The invention relates to Interactive Voice Response (IVR)…

20140156758 Reliable rating system and method thereof

20140156758 Reliable rating system and method thereof ABSTRACT -Embodiments of the invention provide means to the users of the system to provide ratings and corresponding feedback for enhancing the genuineness in the ratings. The system includes a memory coupled to a processor. The memory includes one or more instructions executable by the processor to enable the users of the system to rate each other based on at least one of sharing, exchanging, and selling one of activity, service or product. The system may provide a mechanism to encourage genuineness in ratings provided by the users. Furthermore, the instructions facilitate the rating receivers to provide feedbacks corresponding to the received ratings. The feedback includes accepting or objecting to a particular rating. Moreover, the memory includes instructions executable by the processor to enable the system to determine the genuineness of an objection raised by a rating receiver. FIELD OF THE INVENTION The…

20140156556 Time variant rating system and method thereof

20140156556 Time variant rating system and method thereof ABSTRACT – Embodiments of the present invention provide a system for enhancing reliability in computation of ratings provided by a user over a social network. The system comprises of a processor and a memory coupled to the processor. The memory further comprises a rater score database, a satisfaction database, a social network registration database, a user profile database, and a plurality of instruction executable by the processor. Said instructions in the memory are enabled to accept a message from at least one user wherein said message comprises a satisfaction score associated with at least one service provider and to retrieve a rater score associated with said at least one user from said rater score database. Further, the memory includes instructions in order to compute a new satisfaction score based on said rater score and said satisfaction score and update said satisfaction database…

US 9083728 Methods to support sharing and exchanging in a network

US 9083728 Systems and methods to support sharing and exchanging in a network ABSTRACT – Embodiments of the invention provide for providing support for sharing and exchanging in a network. The system includes a memory coupled to a processor. The memory includes a database comprising information corresponding to first users and the second users. Each of the first users and the second users are facilitated for sharing or exchanging activity, service or product, based on one or more conditions corresponding thereto. Further, the memory includes one or more instructions executable by the processor to match each of the first users to at least one of the second users. Furthermore, the instructions may inform each of the first users about the match with the at least one of the second users when all the conditions are met by the at least one second user based on the information corresponding to each…

US 8687777 Visual presentation and selection of IVR menu

US 8687777 Systems and methods for visual presentation and selection of IVR menu ABSTRACT – Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database. Further, a corresponding method for generating an Interactive Voice Response (IVR) database is also provided. FIELD OF THE INVENTION The invention relates to Interactive Voice Response (IVR) system and more specifically the invention relates to visual selection…

US 8572303 Portable Universal Communication Device

US 8572303 Portable Universal Communication Device ABSTRACT – Embodiments of the invention provide a portable device comprising at least one processor. The portable device also comprises a memory coupled to the processor comprising data. Further, the portable device comprises a detector configured to detect at least one external device. The at least one external device is configured to connect to the portable device. Further, the portable device comprises an interface to connect to the at least one external device. The interface is configured to transmit or receive one or more control signals excluding the data. Furthermore, the portable device comprises a controller configured to enable controlling of the portable device from the at least one external device; and controlling of the at least one external device from the portable device through the interface. FIELD OF THE INVENTION The invention relates to communication systems and more specifically the invention relates to devices…

US 8787536 Communicating with an interactive voice response system

US 8787536 Systems and methods for communicating with an interactive voice response system ABSTRACT – Embodiments of the present invention provide a communication device. The communication device comprises a processor. Further, the communication device comprises a memory coupled to the processor. The memory comprises a database comprising at least one visual Interactive Voice Response (IVR) menu associated with at least one IVR system. Further, the memory comprises instructions executable by the processor for sending a first section of a data packet to a second communication device. The first section comprising first information is sent based on a visual IVR menu associated with the second communication device. Further, the memory comprises instructions executable by the processor for receiving an acknowledgement message from the second communication device based on the first section of the data packet. Furthermore, the memory includes instructions executable by the processor for sending a second section of the…

US 8762963 Translation of programming code

US 8762963 Translation of programming code ABSTRACT – Embodiments of the invention may provide methods and/or systems for converting a source application to a platform-independent application. Source programming language code of the source application may be translated to target programming language code of the platform-independent application. The source programming language code may comprise Connected Limited Device Configuration (CLDC) code, and the platform-independent programming language may be independent of one or more device platforms. Further, one or more source resources associated with the source application may be converted to one or more target resources. FIELD OF THE INVENTION Embodiments of the invention may generally relate to programming language code translation and more specifically to translation of Connected Limited Device Configuration (CLDC) programming language code. BACKGROUND OF THE INVENTION Various users across the globe communicate or perform various activities on computer and device networks. Moreover, the users interact with each other through the…

US 20090313004 Independent Application Development Framework

US 20090313004 Platform-Independent Application Development Framework ABSTRACT – Embodiments of the invention provide a platform-independent application development framework for programming an application. The framework comprises a content interface configured to provide an Application Programming Interface (API) to program the application comprising a programming code to be executed on one or more platforms. The API provided by the framework is independent of the one or more platforms. The framework further comprises an application environment configured to provide an infrastructure that is independent of the one or more platforms and one or more plug-in interfaces configured to provide an interface between the application environment and the one or more platforms. FIELD OF THE INVENTION The teaching herein generally relates to application development framework and more specifically to platform independent development framework for applications. BACKGROUND OF THE INVENTION Various users across the globe communicate or perform various activities on computer and device networks. Moreover,…