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Tag: Expert witness telecommunications

An Expert Witness in Telecommunications is an individual with profound knowledge and experience in the vast domain of telecommunications, encompassing landline, mobile, satellite, and other communication technologies. When legal matters arise concerning telecommunication standards, infrastructure, services, or patent claims, this expert witness becomes pivotal. They analyze technical evidence, generate detailed reports, and provide testimony that demystifies complex telecommunication concepts for the court. In cases related to service disputes, technology infringements, or regulatory compliance, the insights and explanations offered by the telecommunications expert witness ensure that the legal professionals and court grasp the technicalities, leading to well-informed judgments.

  • 20170085708 PDF File

    Systems and methods for visual presentation and selection of ivr menu

    20170085708 Converting the audible menus to visual IVR menus: Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

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    20170085708 Converting the audible menus to visual IVR menus: Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

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