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20090313004 Platform-Independent Application Development Framework: Embodiments of the invention provide a platform-independent application development framework for programming an application. The framework comprises a content interface configured to provide an Application Programming Interface (API) to program the application comprising a programming code to be executed on one or more platforms. The API provided by the framework is independent of the one or more platforms. The framework further comprises an application environment configured to provide an infrastructure that is independent of the one or more platforms and one or more plug-in interfaces configured to provide an interface between the application environment and the one or more platforms.
READ MORE20090313004 Platform-Independent Application Development Framework: Embodiments of the invention provide a platform-independent application development framework for programming an application. The framework comprises a content interface configured to provide an Application Programming Interface (API) to program the application comprising a programming code to be executed on one or more platforms. The API provided by the framework is independent of the one or more platforms. The framework further comprises an application environment configured to provide an infrastructure that is independent of the one or more platforms and one or more plug-in interfaces configured to provide an interface between the application environment and the one or more platforms.
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20130022191 Generating an Interactive Voice Response (IVR) database: Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.
READ MORE20130022191 Generating an Interactive Voice Response (IVR) database: Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.
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